Question 1

What exactly is included in the U.S. repricing pilot?

Accepted Answer

The offer is for United States retailers only: six weeks, up to 25 SKUs, and a $2,500 USD one-time pilot payment. The pilot copy also specifies margin guardrails, human approval before proposed pricing changes are implemented, and audit trail/reporting where currently supported.

Question 2

What does “up to 25 SKUs” cover—and what does it not establish?

Accepted Answer

Twenty-five SKUs is the stated maximum scope for this pilot. It does not establish that an entire catalog, additional SKUs, or pricing for work beyond that limit is included. The supplied pilot offer does not state those terms, so ask the team about any scope beyond the 25-SKU boundary before proceeding.

Question 3

How do the per-SKU bands, margin floors, and Bob-Test constrain pricing?

Accepted Answer

The Price Officer reprices within the per-SKU bands your team sets. The margin guardrail uses cost and margin policy to calculate a minimum price, and the per-SKU change cap keeps a proposed move from drifting past its allowed ceiling. Bob-Test provides the oversight layer for high-risk decisions, including the FTC, Colorado AI Act, Sherman Act, and CFAA rails described elsewhere in the product copy.

Question 4

What does a human approval checkpoint mean in practice?

Accepted Answer

A proposed pricing change is not implemented until a person approves it. Moves outside the per-SKU band, the guardrails, or the approval matrix set during onboarding escalate to the named human approver with the triggering signal, guardrail verdict, and recommended action; the agent does not sign off on those moves by itself.

Question 5

What are the cancellation and refund terms for the pilot?

Accepted Answer

The supplied pilot copy states the $2,500 USD one-time payment and six-week duration, but it does not state a cancellation or refund policy. We therefore do not characterize the payment as refundable or non-refundable. Please ask the team at merchanaut@polsia.app to confirm those terms before payment.

Question 6

What audit or reporting is included?

Accepted Answer

The pilot offer promises audit trail/reporting where currently supported. That is intentionally limited wording: it does not promise a particular export format, retention period, or coverage beyond what is currently supported for the pilot. The team can clarify the reporting surface for your proposed scope.

The pilot, with the edges left visible.

Specific terms. No borrowed policy.

Bring the right questions to the application.